Critical error when getting a creative

Posted in General by Osvaldo Tue Jun 06 2017 19:33:38 GMT+0000 (Coordinated Universal Time)·2·Viewed 599 times

Hello, I am trying to get a creative by creative_id and I am getting the following error: "errors": [ "CRITICAL: SQL error: Unknown column 'creatives.primary_asset' in 'field list'. SELECT creatives.creative_id,creatives.advertiser_id,creatives.creative_type,creatives.creative_template_id,creatives.creative_status_id,creatives.creative_rule_id,creatives.creative_rule_key,creatives.width,creatives.height,creatives.sizeless,creatives.secure,creatives.click_url,creatives.creative_name,creatives.creative_attributes,creatives.creative_approvals,creatives.creative_assets,creatives.primary_asset,creatives.secondary_asset,creatives.native_offer,creatives.creative_addons,creatives.pixels,creatives.scripts,creatives.events,creatives.creative_content,creatives.creative_content_tag,creatives.creative_content_munge,creatives.preview_token,creatives.creative_thumbnail_url,creatives.start_date,creatives.end_date,creatives.frequency_cap,creatives.push_status,creatives.push_update,creatives.account_id,creatives.create_date,creatives.update_date,creatives.alternative_id,creatives.notes,creatives.active FROM creatives WHERE creatives.creative_id = ? AND creatives.advertiser_id = ? AND creatives.account_id = ? AND creatives.active != ? LIMIT ?, ?" ]
June 7, 2017

Hello, can you contact [email protected] with your issue and confirm whether it is happening consistently or a one off?

June 7, 2017

Thanks Ari, I have sent an email.

  
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